Please contact us to arrange an estimate or to dicsuss any aspect
of our service. If you are unsure if we can help, telephone
or email and we wwill be pleased to assist you. |
Estimating
Customers can come in for an estimate
usually between 9.00am and 5.00pm, or where circumstances
dictate, Apex can carry out mobile estimating on site at the
customer's location, whether at work or at home. We take digital
images which are downloaded onto computer, where an electronic
estimate is produced using industry standard estimating systems
(Audatex, generating manufacturers repair times, or Thatcham
repair data). The estimate and images are then electronically
transmitted direct to the insurer for rapid authorisation
of a repair.
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Repair
Once the estimate is authorized, it
is converted into a 'Job'. Using AutoManagement, the job is
tracked through the repair process. On completion of the repair,
the job is then invoiced to the insurer. Any type of repair
can be carried out from major crash repairs to minor bumper
repairs, cosmetic 'touch-up' jobs or complete resprays and
bodyshell changes. We are equipped to repair major chassis
damage and can straighten and re-align most vehicles. We do
not repair rust damage.
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Recovery
Apex has its own vehicle transporter
for collection of undrivable vehicles. Collection is usually
free for contract customers where the vehicle is repairable.
In the event of it being considered beyond economical repair,
the vehicle is held pending removal by the insurance company.
We do not offer roadside or 24 hour recovery. |

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Collection and Delivery Apex can collect and deliver
your vehicle free of charge within a 30 mile radius prior
to and after repair, and will return it in a clean condition.
You will be asked to call in personally if you are taking
away or returning a courtesy car (see below). |
Courtesy Cars Apex has
a small fleet of group A courtesy cars which are availbale
to drivers of certain insurance companies or work providers.
Please contact us for details of availability and eligibility.
Please note, terms and conditions apply. Customers will be
asked to collect courtesy cars in order to complete the relevant
documentation, and must show driving licence and insurance
certificate. Charges apply to vehicles not returned promptly
after the repair of their own vehicle. Not all customers will
be entitled to receive a courtesy car. The car you are given
may not be the car depicted below. |
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Specialist Cars
We can repair more or less the whole range of cars and light
commercial vehicles. However, if you have a specialist vehicle,
performance or classic car, or your vehicle is constructed of
fibreglass, please contact us in advance for advice. We will
happily undertake most specialist jobs, but it may be that some
parts of the repair may require additional specialist services.
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Bumpers and Plastic Repairs
We are able to repair
most types of plastic bumpers and spoilers using plastic welding
equipment. The repair is then prepared and painted in the
normal way adding plasticisers in the refinishing process.
Typical cost of repair is half the value of a new, replacement,
bumper.
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Motorbike
and JetSki Repairs and Painting
Many of our staff are keen bikers and
with our plastic repair and paint facilities, we are able
to carry out cosmetic repairs to motorcycle fairings, side
panels, paniers and tanks, as well as JetSkis. We do not carry
out bike frame alignment, major crash repair damage or mechanical
repairs. |
| Mechanical We
carry out most types of mechanical repair and maintenance
associated with accident repair, e.g. suspension damage, replacement
and realignment, etc. We can also perform routine servicing
for private customers. Please enquite if this is something
in which you are interested. |
| Advice and Third Party
Claims
We are pleased to provide advice relating
to accident repair or insurance claims, particularly if you
have had a non fault accident. We can advise on how best to
pursue your claim against the other driver, as well as put
you in touch with the appropriate contacts who can represent
your case and provide a like-for-like replacement vehicle.
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